Steph Ridhalgh

Video people watch, and trust.

Fractional Head of Video for health and lifestyle brands

I build and run video programs for brands that put experts on camera, without the full-time hire.

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How Does It Feel… to Lose Your Hair? Now showing · 01 / 06

how does it feel · live action series

How Does It Feel… to Lose Your Hair?

made with my team at GoodRx

50→400videos a year, with the system built from scratch
600%YouTube view growth, year over year
300%impressions growth
15+years in news, lifestyle, and health video

sound familiar?

if any of these ring true, we should talk

Video happens, but nobody owns it.

Your editors and freelancers are busy, but there's no strategy, no signature format, and no plan for what's next.

Your experts need to land on camera.

Doctors, specialists, and real customers have to be cast, prepped, and directed so they come across as credible and watchable.

You can't tell what's working.

Views go up and down, and nobody can say which videos drive results or what to make next.

three ways to work together

most clients start with the sprint

start here

Video Audit Sprint

Two weeks to a clear read on your video and a plan you can act on, whatever you decide next.

  • Audit of your video and channel analytics
  • Competitor and category scan
  • Two franchise concepts built for your audience
  • A 90 day roadmap and workflow fixes
  • First findings delivered in week one

Fixed scope, fixed fee

2 weeks

first findings in week one

Start with a sprint

the track record

what I built at HealthiNation, acquired by GoodRx

I built a video operation from scratch and took it from 50 to 400 videos a year.

  • Built the production infrastructure and workflow from the ground up
  • Cast and directed physicians and medical experts from top New York hospitals
  • Created and ran series across live action, documentary, and 2D motion
  • Hired, onboarded, and trained editors
  • Reported production spend and performance to senior leadership

Brands and partners I've worked with

how it works

useful from the first week

  1. 01

    Intro call

    Thirty minutes. You tell me what's working and what isn't.

  2. 02

    Audit

    Within the first week you get my read: what to keep, cut, and build.

  3. 03

    Build

    We set up the workflow, formats, and team so video ships on schedule.

  4. 04

    Run and report

    I lead the program and report monthly on what moved and what's next.

Steph Ridhalgh

steph, new york

hi, I'm Steph

the behind-the-scenes part

I've spent 15+ years making video people actually watch. I started in broadcast news at Seven Network in Sydney, then moved through News Corp, Zazoom Media Group, and PureWow before building the video operation at HealthiNation, which was acquired by GoodRx.

My journalism roots mean I'm careful with facts. That matters when your audience is trusting you with something real.

"I've sat where you sit. I know what an in-house team needs, because I built one."

Bachelor of Media (Communications & Journalism), UNSW · Harvard Business School Online, Leadership Principles · Based in New York

questions

the things people usually ask first

Do you shoot and edit yourself?

I direct, produce, and can step into the edit. For volume, I bring in trusted crew and editors, or lead the team you already have.

Is there a minimum commitment?

The sprint is a fixed two weeks. Retainers start at three months, then run month to month with 30 days notice.

Do you only work with health brands?

No. Health is where I've gone deepest, but I've made video across broadcast news, digital media, and lifestyle brands too. Whatever your industry, if you need video people watch and trust, let's talk.

Do you work remotely?

Yes. I'm based in New York, work remotely with teams across the US, and can be on site in NYC.

Let's talk about your video.

Thirty minutes. You'll leave with at least one thing to fix, whether we work together or not.

  1. 1Pick a time that suits you
  2. 2Get a calendar invite
Pick a time

or sridhalgh@gmail.com